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My package tracking hasn’t updated in a while. Is everything okay?

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I understand your concern. There can be a delay in tracking updates, especially after customs clearance.

Here’s why:

Customs Processing: Packages go through a customs inspection process, which can take some time. Tracking might not reflect this internal movement.

Handoff Between Carriers: Once cleared, your package might be transferred to a local postal service or courier for final delivery. This handoff can cause a temporary gap in tracking updates.

Here’s what you can do:

Check the estimated delivery timeframe: Most shipments have an estimated delivery window. If you’re still within that timeframe, there’s likely no need to worry.

Track on the carrier’s website: Sometimes, the carrier’s website might have more up-to-date information compared to a third-party tracking service.

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